• iPad Troubleshooting
                                                                                                         Power Button       
                                                                              Home Button
    • Close all open apps - Double click the home button (open apps should appear at the bottom on the screen), hold down one icon until they start moving, click on the minus button on each app that is open to close them.
    • Restart Your iPad - Hold the power button and the home button down together for about 10 seconds. You should see your iPad go off and come back on.
    • Shut down you iPad - Hold you power button down for about 5 to 6 seconds. An option to "slide to power off" will come up, at this time you can let go of the power button and slide the arrow to power off your iPad. Once your iPad is power off you will need to hold the power button down again to power back up.